Booking Request States Explained

The Problem

You've got booking inquiries coming in, but it's hard to track where each one stands. Is this one waiting for a response? Did that customer ever get back to you? Which bookings are actually confirmed?

The Solution

BarSight uses booking states to track each inquiry through your workflow. At a glance, you can see exactly where every booking stands—from first contact to confirmed event.

The Booking States

1. Inquiry - Customer just submitted a request. Ball's in your court.
2. Responded - You've replied. Waiting for their response.
3. In Progress - Actively discussing details, dates, or pricing.
4. Confirmed - It's official! Event is locked in.
5. MIA - Customer ghosted. Might need a follow-up nudge.
6. Cancelled - Event was called off.

How to Update a Booking State

1. Navigate to Schedule → Events
2. Click on the booking to open it
3. Find the Booking State dropdown
4. Select the new state
5. Click Save

[SCREENSHOT: Booking form with State dropdown highlighted]

Pro Tip

Filter your events list by state to focus on what needs attention. Tackle all "Inquiry" bookings first thing in the morning to keep response times fast.

Learn More

For the complete guide to managing bookings, see Events, Calendar Notes, and Booking Requests.