Reopen a Closed Order: Fix Mistakes After the Fact

The Problem

You closed an order by mistake, or realized after closing that the quantities were wrong. The ingredients have already been deducted from inventory. Can you undo this?

The Solution

Yes! Reopen the order to reverse the inventory deduction. The consumed ingredients are returned to stock, and the order goes back to Pending status so you can make corrections.

How to Use It

1. Open the closed order in Kitchen → Orders
2. Click Reopen Order in the toolbar
3. Confirm in the popup: "This will reopen the order and restore the deducted ingredients to inventory"
4. Make your corrections
5. Close the order again when ready

[SCREENSHOT: Reopen Order button on a closed order]

Pro Tip

Reopening requires elevated access (level 58+). If you can't see the button, ask your manager or administrator.

Learn More

For complete order management, see our Commissary Setup & Managing Incoming Orders guide.